Donkey Support

Support your users through Discord/Telegram or Slack threads

About The Product

Donkey Support is a lightweight website widget designed to streamline customer support by integrating with Discord, Slack, and Telegram. It eliminates the need for additional chat interfaces by converting customer messages into threads in the chat apps you already use daily. This allows you to respond instantly to users without managing extra platforms, keeping support efficient and centralized. With Donkey Support, you can focus on helping customers through the tools you know best, ensuring seamless communication and reducing app-switching hassle.

Target Users

Businesses wanting to support users via Discord, Telegram, or Slack without extra apps.

Pain Points

Having to use additional chat interfaces to support users instead of existing ones like Discord, Slack or Telegram.

Key Features

Donkey Support is a lightweight website widget that converts customer messages into threads in Discord, Telegram, or Slack.
Enables support through existing chat apps (Discord, Slack, Telegram) instead of additional chat interfaces.
Allows instant replying to users without managing extra applications.